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We respect the rights of California Residents concerning the processing of personal information.

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA”). As an affiliate of The Baldwin Insurance Group Holdings, LLC, MSI works with its cobranded affiliates to manage your privacy requests. Please refer to our CCPA Privacy Policy https://baldwinriskpartners.com/privacy-policy/ccpa-privacy-policy for information about your rights under the CCPA.
We may from time to time elect to share certain information about ‎you collected by us on the Site ‎with third-parties for those third-parties’ direct marketing purposes. California Civil Code ‎Section 1798.83 permits California residents who have supplied personal ‎information as defined ‎in the statute, to, under certain circumstances, request and obtain ‎certain information ‎regarding our disclosure, if any, of personal information to third-parties for their ‎direct marketing purposes. If this ‎applies, you may obtain the categories of personal information ‎shared and the names and addresses of all third-‎parties that received personal information for their ‎direct marketing purposes during the immediately prior calendar ‎year (e.g., requests made in 2019 will ‎receive information about 2018 sharing activities) or to ‎request to opt-out of such future sharing. ‎To make such a request, please provide sufficient ‎information for us to determine if this applies to ‎you, attest to the fact that you are a California ‎resident and provide a current California address for ‎our response. You may make this request in ‎writing at: LegalCompliance@baldwin.com.

Privacy Policy:

We respect your privacy and are committed to treating customer information responsibly. This notice explains how we use the personal information we may collect on this website, such as your name, address, email address and phone number. Millennial Specialty Insurance, LLC website visitors may elect to provide us with personal information via online registration forms, applications for insurance or email. This information is used internally and by affiliates to handle your request, service your policy or product, administration of the site, market research, data analytics, compliance with legal obligations and billing notifications. You understand and agree that all information entered and transmitted through this site is the sole responsibility of the person from whom such information originated. You are responsible for all information you make available herein. In the use of our site, you agree to provide accurate and complete information about yourself as may be prompted and to maintain the security of any logins, passwords, or other credentials that you select or that are provided for use on our site. Your information is not sold to other organizations. We restrict access to nonpublic personal information about you to employees and agents who need to know that information to provide products and services to you. We may provide your information to our service providers who assist us in maintaining the Site or its functionality, or who otherwise perform services on our behalf. We may also disclose your information as required or permitted by law, for law enforcement purposes, to enforce our terms of use, or to protect our operations or users. However, we will not share your information with other companies for their marketing purposes without your consent. In the event of a re-organization or sale of all or a portion of our business or the Site, we may transfer your personal information to the acquiring party. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information. In order to provide policy and account information electronically, we require a valid email address and we provide you the ability to create an account to service your policy online. To protect your privacy, please do not email us information you consider confidential. Email is not a secure method of communication and is not encrypted. You may have an option in the future to subscribe to our SMS Services. If you agree to receive SMS Service messages at the address you provide and represent that you are the owner or authorized user of the wireless device you are subscribing to the services we provide. Standard carrier text messaging charges will apply. You may opt-out at any time by replying ‘STOP’ to any SMS message we send. Your wireless carrier and other service providers may collect data about you and their practices are governed by their own privacy policy. We do not guarantee that SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security. Our website may contain links to other sites and we are not responsible for the security or practices of those sites. If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice. We do not disclose your information to nonaffiliated parties. Any transfer of your information will be consistent with the policies set forth in this privacy policy. We use commonly used technologies, like cookies and IP address collection to improve your experience on our site. We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). When you use our services or view content provided by us, we may automatically collect and store certain information in server logs. This may include details of how you used our service, Internet protocol addresses (IP addresses), browser type, the date and time of your request, referral URL, and cookies that may uniquely identify your browser or your account. Certain services including applications for insurance or other products have a unique application or policy number. This number and information about you may be kept when you use our software. We use various technologies to collect and store information when you visit our site, and this may include sending one or more cookies or anonymous identifiers to your device. We may also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services.

We reserve the right to change this privacy policy at any time. If you think information we may have collected about you is inaccurate, you may send a written request for review and we will make appropriate changes, if warranted. Please write to us at MILLENNIAL SPECIALITY INSURANCE, PO BOX 210788, BEDFORD, TX 76095.

Privacy Notice – California

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Effective January 1,2020

We strive to protect your privacy. This notice applies to you if you are a California resident and are contacting us to learn about our products, to buy insurance for yourself (for example, renters insurance), or if you are filing a claim against a policy. In this notice, we explain how we gather, use, share, and protect your data.

What Personal Data Do We Collect?
The types of personal data we gather and share depends on both the product and your relationship to us. For example, we may gather different data if you are a claimant reporting an injury than if you want a quote for renters insurance. The data we gather can include your social security number, income, transaction data such as account balances and payment history, and data from consumer reports. It may also include data gathered in connection with our provision of insurance services, when you apply for such services, or resulting from other contacts with you. It may also include:

Identifiers, including a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or other similar identifiers;

Personal data, such as your name, signature, Social Security number, physical characteristics or description, address, telephone number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, financial data, medical data, or health insurance data;
Protected classification characteristics described in California Civil Code §1798.80(e), including age, race, color, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status;
Commercial data, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories and tendencies;
Internet or other similar network activity, including browsing history, search history, data on a consumer’s interaction with a website, application, or advertisement;
Professional or employment related data, including current or past job history or performance evaluations;
Inferences drawn from other personal data, such as a profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes;
Risk data, including data about your driving and/or accident history; this may include data from consumer reporting agencies, such as your motor vehicle records and loss history data, health data, or criminal convictions;
Claims data, including data about your previous and current claims, which may include data regarding your health, criminal convictions, third party reports, or other personal data.

For information about the types of personal data we have gathered in the past twelve months, please go to the California Supplemental Privacy Policy.

How Do You Gather my Data?

1. We gather your personal data directly from you. For example, you provide us with data when you:

ask about, buy insurance or file a claim
pay your policy
visit our websites, call us, or visit our office

2. We also gather your personal data from other people. For example:

your insurance agent or broker
your employer, association or business (if you are insured through them)
our affiliates or other insurance companies about your transactions with them
consumer reporting agencies, Motor Vehicle Departments, and inspection services, to gather your credit history, driving record, claims history, or value and condition of your property
other public directories and sources
third parties, including other insurers, brokers and insurance support organizations who you have communicated with about your policy or claim, anti-fraud databases, sanctions lists, court judgments and other databases, government agencies, open electoral register or in the event of a claim, third parties including other parties to the claim witnesses, experts loss adjustors and claim handlers
other third parties who take out a policy with us and are required to provide your data such as when you are named as a beneficiary or where a family member has taken out a policy which requires your personal data

Organizations that share data with us may keep it and share it to others as permitted by law. For data about how we have gathered personal data in the past twelve months, please go to the California Supplemental Privacy Policy.

How Do We Use Your Personal Data?
We use your data to provide you our products and services and as otherwise provided in this notice. We may use your data and the data of our former customers for our business purposes. Our business purposes include:

Business Purpose	Data Categories
Market, sell and provide insurance. This includes for example: calculating your premium; determining your eligibility for a quote; confirming your identity and service your policy;	Identifiers Personal Information Protected Classification Characteristics Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data
Manage your claim. This includes for example: managing your claim, if any; conducting claims investigations; conducting medical examinations; conducting inspections, appraisals; providing roadside assistance; providing rental car replacement, or repairs;	Identifiers Personal Information Protected Classification Characteristics Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data
Day to Day Business and Insurance Operations. This includes, for example: creating, maintaining, customizing and securing accounts; supporting day-to-day business and insurance related functions; doing internal research for technology development; marketing and creating products and services; conducting audits related to a current contact with a consumer and other transactions; as described at or before the point of gathering personal data or with your authorization;	Identifiers Personal Information Protected Classification Characteristics Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data
Security and Fraud Detection. This includes for example: detecting security issues; protecting against fraud or illegal activity, and to comply with regulatory and law enforcement authorities; managing risk and securing our systems, assets, infrastructure and premises; roadside assistance, rental car replacement, or repairs help to ensure the safety and security of our staff, assets and resources, which may include physical and virtual access controls and access rights management; supervisory controls and other monitoring and reviews, as permitted by law; and emergency and business continuity management;	Identifiers Personal Information Protected Classification Characteristics Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data
Regulatory and Legal Requirements. This includes for example: controls and access rights management; to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us is among the assets transferred; exercising and defending our legal rights and positions; to meet our contract obligations; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; as otherwise permitted by law	Identifiers Personal Information Protected Classification Characteristics Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data
Improve Your Customer Experience and Our Products. This includes for example: improve your customer experience, our products and service; to provide, support, personalize and develop our website, products and services; create and offer new products and services;	Identifiers Personal Information Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data
Analytics to identify, understand and manage our risks and products. This includes for example: conducting analytics to better identify, understand and manage risk and our products;	Identifiers Personal Information Protected Classification Characteristics Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data
Customer service and technical support: answer questions and provide notifications; provide customer and technical support.	Identifiers Personal Information Commercial Information Internet or other similar network activity Professional or employment related information Inferences drawn from other personal information Risk data Claims data

Do We Share Your Personal Data?
We do not sell your personal data as defined by California law.

We may share personal data with affiliated and non-affiliated third parties, including:

Affiliates;
Service Providers (such as independent adjusters);
Insurance support organizations;
Brokers and agents;
Public entities (e.g. regulatory, quasi-regulatory, tax or other authorities, law enforcement agencies, courts, arbitrational bodies, and fraud prevention agencies);
Consumer reporting agencies;
Advisors including law firms, accountants, auditors and tax advisors;
Insurers, re-insurers, policy holders, claimants;
Group policyholders (for reporting claims data or an audit);
Service providers and affiliates for actuarial or research studies; and
As permitted by law

We may also share data with other companies that provide marketing services on our behalf or as part of a joint marketing agreement for products offered by us. We will not share your personal data with others for their own marketing purposes.

We may also share data about our transactions (such as payment history) and experiences (such as claims made) with you to our affiliates.

We may share the following categories of personal data as needed for business purposes:

Identifiers
Personal Data
Protected Classification Characteristics
Commercial Data
Internet of other similar network activity
Professional, employment and education data
Inferences drawn from personal data
Risk Data
Claims Data

For information about how we have shared personal data in the past twelve months, please go to the California Supplemental Privacy Policy.

Your Agent or Broker
Contact your agent or broker to learn more about their privacy practices.

How Do We Keep your Personal Data Safe?
We maintain physical, electronic, and administrative safeguards created to protect your data from unauthorized access. Our employees are authorized to access your data only for legitimate business purposes.

What Rights Do I Have to Learn More About My Personal Data?
You may have rights under California laws to learn more about our privacy practices.

For example, under the California Insurance Code you may request a copy of certain information about you to review its completeness and accuracy. You must make this request in writing by contacting us as indicated below. We have 30 business days after receiving your request to send the data to you.

To the extent required by law, we will also tell you of any persons to whom we have shared the data in the last two years. We will also share the name and address of any consumer reporting agency from which we have received information about you. Some data we are not required to share.

If you believe the data we have about you is incorrect, you may notify us in writing of what you would like to correct and why. We will respond within 30 business days.

If we agree, we will change our records. We will send the change to any organization that has received the inaccurate information from us. It will also be included in any later disclosures to others.

If we disagree, we will tell you why. You can write us with a short statement explaining why you believe that the data is incorrect. This will become part of the file. We will also send it to any persons that have received the disputed information from us. It will also be included in any later disclosures to others.

You may have additional rights under other California laws. For more information about these rights, please go to the California Supplemental Privacy Notice. If you cannot access the link, please contact us.

How to Contact Us:
You can submit requests, seek additional information, or obtain a copy of our privacy notice in an alternative format by either:

Calling: 844-788-0873

Email:ContactUs@msimga.com

Mail:
MILLENNIAL SPECIALITY INSURANCE
PO BOX 210788
BEDFORD, TX 76095

Who is Providing this Notice?

This Privacy Notice is provided on behalf of the following MSI and affiliates:

To download a copy of this document, please click here.